Return Policy

*DUE TO COVID-19 WE ARE UNABLE TO ACCEPT ANY RETURNS DUE TO SAFETY REASONS FOR THE TIME BEING - We apologize for the inconvenience and thank you in advance for understanding.*

Please include a copy of your delivery slip and the reason for your return. Upon receipt and inspection of the returned item, a refund is processed. If the product is received and not in the original packaging, missing parts, manuals, etc., US Coffee at Home reserves the right to charge a restocking fee.

  • This policy does not include special order or clearance items.
  • The customer is responsible for the return shipping cost.
  • Original shipping cost is non-refundable.

If US Coffee at Home made a mistake with your order, US Coffee at Home will arrange for replacement or return at US Coffee at Home's expense.

Please send returns to:

US Coffee at Home.com-Returns
51 Alpha Plaza
Hicksville, NY 11801